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©2019 by Hunter Pacific International.

WARRANTY TERMS & CONDITIONS

  • As stated “our” “us” “we” or “Seller” refers to Hunter Pacific International and its affiliates.

  • By purchasing Hunter Pacific International products and by using the Hunter Pacific Website www.hunterpacific.com.au you are agreeing to these terms and conditions.

  • Manufacturer’s warranty covers defects in the product only. It does not cover defects within the fan installation or improper maintenance. This warranty covers Australia only.

  • Warranty periods begin from the date of purchase from an authorised reseller or dealer.

  • Warranty on builder supplied and installed fans commences when fans are delivered to the builder or contractor (which generally preceded hand over of the dwelling). Warranty Periods are as follows:

CEILING FANS, LIGHTS & REMOTE WARRANTY PERIODS:

Hunter Pacific International AC fan range:

  • 2 year In-home Warranty on all Hunter Pacific International AC Ceiling Fans, including with fully integrated light combinations. This warranty excludes cosmetic & corrosion damage (unless reported in the first 3 months).

  • 3 year Parts Only Warranty on the electric motor.

  • All non-integrated Hunter Pacific light kits & AC Remote control systems are separately purchased accessories for AC Ceiling Fans and as such are covered by our accessory parts warranty for 12 months from date of purchase.

  • 1 year warranty applies when fan or relevant part is used in any non-domestic applications.

 

Hunter Pacific DC Fan range warranty (excluding Radical & Radical 2 models):

  • 2 year In-home warranty on all electronic components such as control modules, remote control systems, lighting & accessory wall control.

  • 3 year In-home warranty on all Mechanical parts and the motor, excluding cosmetic issues and corrosion (unless reported in the first 3 months).

  • 3 year additional Parts Warranty on the Electric Motor

  • 1 year warranty applies when fan or relevant part is used in any non-domestic applications.

 

The Radical DC Ceiling Fan:

  • 2 year In-home warranty on all electronic components such as control modules, remote control systems, lighting & accessory wall control.

  • 2 year In-home warranty on all Mechanical parts and the motor, excluding cosmetic issues and corrosion (unless reported in the first 3 months).

  • 3 year additional Parts Warranty on the Electric Motor

  • 1 year warranty applies when fan or relevant part is used in any non-domestic applications.

This statement is required by the Australian Consumer Law 2010: “Our goods come with guarantees that cannot be excluded under Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.